About LUILEI
LUILEI is an Italian online retailer of perfumes and cosmetics. The store is owned and operated by SHOPNOVA SRLS, a company incorporated in Italy with registered office at SP 93, n. 22 – 85021 Avigliano (PZ), Italy. VAT number and fiscal code: IT02118490768. Registered with the Chamber of Commerce of Potenza, REA no. PZ 209501.
In Italian, LUILEI means “Him and Her”. That is the idea the shop is built on: self-care is not bound by labels, and a good routine belongs to everyone.
What we sell, and where it comes from
We sell only original products from leading international brands, purchased from official distributors within the European Union. Every item we ship is genuine and intended for the European market.
Our catalogue covers:
- Perfumes — designer and niche fragrances for women and men.
- Facial and body care — formulas to cleanse, hydrate and protect.
- Green beauty — clean and sustainable cosmetics.
- Korean skincare — advanced treatments, serums and sheet masks.
- Hair care and makeup — salon-grade and professional lines.
- Parapharmacy and sun care — dermatologist-backed solutions and UV protection.
How we select
Every product on our shelves goes through a selection process that combines botanical tradition with current dermatological science. We treat your skin with the same dedication we treat our curation: with absolutely no compromise on quality, safety and authenticity.
Where we operate from
We manage orders and logistics from Italy. Eligible returns are received at our operations address: ShopNova srls, Via Giovanni Calice, 10 – 85100 Potenza (PZ), Italy. The full conditions are set out in our Refund & Return Policy.
Contact us
Email: info@luilei.it
Phone: +39 351 320 8031
For questions about an order, our contact page has a form that reaches our customer service directly.